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A chance to review your referrals strategy

How much time and budget are you focusing at the moment on where new business comes from? And what percentage of that effort is devoted to encouraging more opportunities through word of mouth? A...

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Why would you stop what is working well for you – unless you don’t know it is !!

In most conversations people either ask, or get asked, “How’s business?”  It’s a normal conversation starter – or conversation ender, depending upon the answer! But in nearly every case you get a...

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What Is the Optimum Size of Your Business Network?

“The worst time to think of the best thing to say is when you’re saying it!” Rob Brown Just been reading a great blog post The Most Valuable People in Your Network by Rob Cross. In Malcolm Gladwell’s...

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How to get more golden referrals

If you put time and effort into building a quality referral network you will find that, before too long, people in your network will start referring business to you. If you want the referrals to keep...

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What do you do? Communicating the right message in your job title

There’s a strong chance that you have been communicating the wrong message to your potential customers as soon as you introduce yourself and hand them your card, without even realising it. This is...

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Turning Basic Into Brilliant!

In most jobs, sometimes the only thing your customers and clients look for is for you to get the basics right. For instance, if someone has a business bank account with you, they expect you to charge...

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How Rude!

At a networking event recently, I bumped into Elizabeth, an old colleague from a previous job.  As it was a busy event, we both agreed that we should sit down for a coffee to have a proper catch up, so...

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How to write good proposals

Imagine wanting to treat your loved one with a morning cup-of-tea.  You tiptoe downstairs, so you don’t wake them.  You make the drink, then tiptoe back upstairs.  You know they’ll love your generous...

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